Ownership

Luxury is not a thing. It's an Experience.

A new definition in customer care.

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WHY LINCOLN?

For us, the customer relationship starts before your Lincoln purchase and continues long into ownership. Our dedication, our experience, and our unique range of services promise to create an effortless ownership experience.

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Lincoln Client Relationship Center

The help you need when you need it. Contact the Client Relationship Center 24/7 for help with Roadside Assistance, service and warranty support, and more.

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LINCOLN PICKUP & DELIVERY1

Simply schedule a pickup and we'll bring a loaner Lincoln to you. Then we'll deliver your Lincoln back to you washed2 and serviced. Service on your schedule is just one more example of seamless ownership.

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THE LINCOLN WAY® APP3

Contact a personal Client Experience Manager. Schedule Lincon Pickup & Delivery.1 Find and reserve parking. 4 Connect with your vehicle remotely when equipped with Lincoln Connect®.5 These are just a few features now available at the touch of a finger.

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LINCOLN TAILORED IMMERSION

Experience Lincoln Tailored Immersion, an exclusive Lincoln Access Rewards™ benefit for new owners. This personalized, live virtual tour with a Lincoln Product Specialist is designed to effortlessly introduce you to your new vehicle's features and technology and answer any questions you may have. Learn More

  1. Complimentary Lincoln Pickup & Delivery service is available for 2017 model-year and newer Lincoln vehicles within the 4-year/50,000-mile new-vehicle limited warranty. Owners of vehicles outside of the 4-year/50,000-mile new-vehicle limited warranty may arrange for the service at a cost. Mileage limitations may apply.
  2. Availability depends on retailer participation. See retailer for details.
  3. The Lincoln Way® app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.
  4. Available in select cities.
  5. Lincoln Connect (standard on select vehicles), the Lincoln Way App, and complimentary Connected Service are required for remote features (See Lincoln Way Terms for details). Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi-Fi hotspot.

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